About Arctic Air INC. | Expert HVAC Contractors

Our Story

1998

Doors Open

Arctic Air opened its doors in 1998 with a simple goal to provide honest, reliable HVAC service to the local community. Built on hard work and strong values, the foundation was set for long term trust and lasting relationships.

2011

Becoming a Local Leader

By 2011, Arctic Air had earned its place as a preferred HVAC company in the greater Boise area. Through consistent service, skilled technicians, and a reputation for doing things right, the company became a trusted name across the valley.

2018

New Ownership, Same Values

In 2018, the original owner retired and passed the company to a longtime technician who started in 1998. Today, Arctic Air continues to grow, expanding service across Caldwell, Meridian, Boise, and the surrounding Idaho communities.

What Drives Us

Our Mission

To deliver reliable heating and cooling solutions that keep homes and businesses comfortable across the Treasure Valley while building lasting relationships through honest communication, quality workmanship, and dependable service. We are committed to providing consistent, professional HVAC care and ensuring customer satisfaction in every job we take on.

Our Vision

To be the most trusted HVAC company in the Treasure Valley, known for delivering dependable comfort solutions, building lasting customer relationships, and setting the standard for quality, professionalism, and service in every home and business we serve.

Our Core Values

The principles that guide every decision we make and every HVAC system we service

Integrity

We do what we say, every time. From honest recommendations to transparent pricing, we earn trust through clear communication and standing behind our work.

Determination

We hold ourselves to the highest standards in every install, repair, and service. Attention to detail and craftsmanship are never optional.

Teamwork

Great service starts with great people. Our team works together with respect, accountability, and shared purpose to deliver the best results for every customer.

Quality

We treat every home like it’s our own, prioritizing comfort, reliability, and long-term satisfaction in everything we do.

Pride

We protect our team, our customers, and every job site with strict safety standards and a commitment to doing things the right way.

Respect

We embrace modern technology and smarter solutions to improve efficiency, performance, and long-term value for our customers.

Integrity

We operate with complete transparency, providing honest assessments and fair pricing. Our word is our bond, and we stand behind every project we complete.

Excellence

We pursue the highest standards in everything we do, from material selection to installation techniques. Mediocrity is never acceptable.

Teamwork

Our success is built on collaboration, mutual respect, and the combined expertise of our skilled professionals working toward common goals.

Customer Care

We treat every property as if it were our own, delivering service with empathy, respect, and genuine concern for our clients' satisfaction.

Safety

The wellbeing of our team and clients is paramount. We maintain rigorous safety protocols and never compromise on protective measures.

Innovation

We embrace new technologies and methods that improve quality, efficiency, and sustainability in roofing solutions.